Privacy Policy
Last updated: July 14, 2026
Introduction
TransactIQ Solutions Ltd ("TransactIQ", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and merchant onboarding services.
Information we collect
We collect information you provide directly — such as company name, GST number, PAN, contact details, and uploaded KYC documents during merchant onboarding. We also collect technical data including IP addresses, browser type, and usage analytics.
How we use your information
We use collected information to process merchant onboarding applications, verify identity and business credentials, provide payment orchestration services, communicate with you, and improve our platform. We may use email addresses for OTP verification during onboarding.
Data sharing
We do not sell your personal data. We may share information with payment service providers, acquirers, and regulatory authorities as required to deliver our services and comply with applicable law.
Data retention
We retain merchant onboarding documents and transaction data for as long as necessary to provide services and comply with regulatory requirements, including PCI DSS and applicable Indian financial regulations.
Your rights
Under GDPR and applicable data protection laws, you have the right to access, correct, delete, or restrict processing of your personal data. Contact us at info@transactiq.com to exercise these rights.
Contact
For privacy-related inquiries, contact TransactIQ Solutions Ltd at info@transactiq.com or Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra 400021, India.